Rivir Jax LLC Privacy Policy
Rivir Jax LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how information is collected, used, and protected when you interact with our website and services.
Information We Collect
We may collect the following types of information:
Name, phone number, and email address
Vehicle purchase and service-related information
Customer service communications and support inquiries
Information submitted through forms or direct interactions
Basic technical data such as device type or browser (if applicable)
How We Collect Information
Information is collected through:
Direct interactions (phone calls, SMS, or in-person communication)
Customer inquiries and support requests
Purchase-related interactions and follow-ups
Voluntary information provided by customers
How We Use Information
We use collected information to:
Provide customer support and service updates
Communicate regarding vehicle purchases and related services
Improve customer experience and satisfaction
Maintain records of transactions and interactions
Ensure operational and service efficiency
SMS & Communications
By providing your phone number, you consent to receive SMS messages from Rivir Jax LLC. These messages may include:
Service updates
Customer support communications
Follow-ups related to purchases
Customer experience communications
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
Data Sharing Policy
We do not sell, rent, or share customer information for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Customer data, including SMS consent, is never sold or used for promotional distribution by outside parties.
Cookies & Tracking Technologies
We do not use cookies, tracking pixels, or similar technologies for marketing or tracking purposes.
Data Security Practices
We take reasonable and appropriate measures to protect your information from unauthorized access, misuse, or disclosure. While no system is completely secure, we implement safeguards to protect your data.
Data Retention
We retain customer information only as long as necessary to provide services, fulfill business purposes, and comply with applicable legal requirements.
Third-Party Services
We use GoHighLevel as our CRM and communications platform. GoHighLevel securely processes and stores customer data, including contact information and communication records, and enables SMS, email, and customer interaction management.
GoHighLevel acts as a data processor on our behalf and is used strictly to support service-related communications and operations.
Your Rights & Choices
You have the right to:
Request access to your information
Request corrections to your information
Request deletion of your information (where applicable)
Opt out of communications at any time
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly at [email protected].
Children’s Information
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Contact Information
Rivir Jax LLC
Website: https://rivirjax.vettasolutionsllc.com
Email: [email protected]
Phone: (352) 345-3828
Address: 715 south broad st brooksville fl 34601
Last Updated: April 28, 2026